Additional Charges
- Extra Bed: USD 12/- PER NIGHT
- Breakfast: USD 8/- PER PERSON
- Lunch: USD 9/- PER PERSON
- Dinner: USD 10/- PER PERSON
- Christmas & New Year Eve Supplement – USD 25/- PER PERSON COMPULSORY
Rates
The rates are net including all government taxes and service charge and quoted in US $.
Government Taxes
In the event of introducing statutory payments such as VAT, NBT & TDL or the introduction of an additional tax, the contract rates will be adjusted accordingly.
Policy for Children
- Children under 4.9 years - Sharing the parent’s room (minimum two children) + Meals – Free
- Children between 5 to 11.9 years - Sharing the parent’s room without extra bed (minimum one child) – Free & Meal at 50% of meal rates
General Cancellation Policy
- Cancellation must be notified in writing by fax or mail.
- Cancellation within 21 days prior to arrival - No Charge
- Cancellation within 10 days prior to arrival - 50% cancellation charge
- Cancellation within 7 days prior to arrival - 100% cancellation charge
Note: During the cancellation period, any date amendments will not be accommodated. In case of high occupancy or overbooking, the hotel reserves the right to offer alternative accommodation nearby.
Special Conditions
- From 20th December – 10th January:
- Below 6 rooms – Full payment in advance (Non-refundable)
- 6 rooms or more – 50% advance payment (Non-refundable)
- These supersede the General Cancellation Policy
- Bookings on 24th & 31st December accepted only on HB (Half Board) and FB (Full Board) basis
Arrival & Departure Policy
- Check-in: 14.00 Hours (Early check-in flexible upon request)
- Check-out: 12.00 Hours (Late check-out flexible upon request)
- Proof of identity required at check-in
Complementary Rooms & Guides Policy
- Groups above 16 pax – Local/Foreign tour guide free of charge
- Below 16 pax – Tour guide charged 50%
- Drivers’ room accommodation available outside hotel at an extra charge
Reservations
All reservations to be submitted to the Hotel / Sales office via:
- Contact: 076 164 7238
- Email: vinnyfreeda.a@hotelsapphirelk.com
Bookings Guarantee
Each booking must be guaranteed by a voucher with contracted rates. A copy must be emailed for confirmation and the original presented prior to arrival.
Payments
Full payment must be made on or before 7 days prior to arrival. Accepted payment methods:
- Cheque in favor of “HOTEL SAPPHIRE (PVT) LTD”
- Direct Bank Deposit
- Credit Card
Bank Details:
- Bank: Hatton National Bank
- Account Number: 003010529530
- Account Name: HOTEL SAPPHIRE (PVT) LTD
- Branch: Head Office
- Currency: LKR
We look forward to the opportunity to collaborate and provide your clients with an unforgettable and indulgent stay in Hotel Sapphire.
For and on behalf of:
Date: ____________